billtime ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (billtime.in) and services. This policy complies with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws.
1. Information We Collect
We collect information you voluntarily provide when you:
Contact us: Name, phone number, email address, and project details submitted through our contact form
Use our services: Business information, billing details, and project requirements necessary for software development
Subscribe to updates: Email address for newsletter subscriptions (if applicable)
Visit our website: Automatically collected data including IP address, browser type, device information, and usage patterns through cookies and analytics tools
2. How We Use Your Information
We use your personal information for the following purposes:
To respond to your inquiries and provide requested services
To deliver software development, web development, and related technology services
To send project updates, invoices, and support communications
To improve our website, services, and user experience
To comply with legal obligations and resolve disputes
To send marketing communications (only with your explicit consent)
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data only with:
Service providers: Trusted third-party vendors who assist in our operations (e.g., hosting providers, payment processors) under strict confidentiality agreements
Legal authorities: When required by law, court order, or government regulation
Business transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
4. Data Security
We implement industry-standard security measures including:
SSL/TLS encryption for data in transit
Secure server infrastructure with regular updates
Access controls and authentication mechanisms
Regular security audits and vulnerability assessments
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
Contact form submissions: 2 years from submission date
Client project data: Duration of the business relationship plus 1 year
Analytics data: 26 months (aligned with Google Analytics defaults)
Marketing preferences: Until you withdraw consent
6. Your Rights
Under the DPDP Act and applicable laws, you have the right to:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal obligations)
Withdrawal of consent: Withdraw consent for marketing communications at any time
Grievance redressal: File a complaint regarding data processing
7. Cookies and Tracking
Our website uses cookies and similar technologies for:
Essential cookies: Required for basic website functionality
Analytics cookies: Google Analytics to understand website usage (can be disabled via browser settings)
Marketing cookies: Only used if you consent to marketing communications
You can manage cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.
10. Contact Us
For questions, concerns, or to exercise your data rights, contact our Data Protection Officer: